We help large organisations adopt modern technology with ease and confidence. Unlock data, ERP, digital, and cloud capabilities while lowering adoption costs.
Specialist Consultants
Years Average Experience
Global Regions
Comprehensive technology services designed to help large organisations innovate and grow
Harness IT to improve internal and customer-facing outcomes across your organisation.
Enable cutting-edge capabilities to spark innovation and spur growth throughout your organisation.
We match top IT professionals with top employers, vetted for technical and cultural fit.
BICRM is a technology and business advisory consultancy that develops digital products and provisions business technology solutions for large organisations across three regions: Africa & Middle East, Asia-Pacific, and Europe.
We specialise in unlocking data, ERP, digital and cloud capabilities for our clients, while lowering their tech adoption costs with our simplified approach.
In-depth knowledge of Data, ERP, Digital & Cloud tech
We optimize IT layers by design
Dedicated and nimble IT experts
Reduced adoption costs through simplification
Global presence
"Even amidst the distractions of complexity, uncertainty and risk, staying customer-centric remains vital to long-term sustainability. Customers remain key to a business's success."
With the speed of change and disruption that businesses face, it is critical to drive agility into operations — from strategic decision-making to executional operation — so organisations can respond to market forces quickly and effectively.
In short, businesses need increased efficiency, insight, and flexibility. At BICRM, we help businesses and governments achieve this with our innovative and effective approaches to:
Every service and innovation we offer — to large, medium, small and startup organisations — is designed to achieve six measurable outcomes in a strategically effective manner
Streamline operations and technology spend so every rand and dollar works harder for your bottom line.
Optimise every customer channel — digital and physical — to convert engagement into revenue.
Use data and insight to deepen relationships and grow the lifetime value of every customer.
Deliver experiences that keep customers coming back and advocating for your brand.
Simplify your IT layer by design, reducing adoption costs and operational overhead.
Strengthen governance, cybersecurity and regulatory compliance across your enterprise.
We focus on Enterprise solutions with decades of experience in SAP and ServiceNow implementations
Next-gen intelligent ERP that forms the digital core of modern organisations with connected processes and single source of truth.
In-memory CRM suite providing mobile-first, digitally-enabled, seamless omni-channel experiences across devices.
Build an intelligent enterprise that unites human expertise and computer insights in heterogeneous landscapes.
Unlock cutting-edge insights with predictive analytics for strategic, proactive decision making.
Comprehensive portfolio of modular banking solutions on a single process platform with SOA architecture.
Automate and manage IT service relationships across the enterprise with improved service delivery.
Gain visibility into end-to-end business services and automate operational processes.
Enhanced cybersecurity with automated incident response and security orchestration.
Outstanding customer service experiences with automated workflows and self-service options.
Automate and streamline HR processes to improve employee satisfaction and productivity.
Enable informed decision-making by unlocking your data's potential with AI/ML technologies.
Transform service delivery with omni-channel platforms for today's interconnected world.
Optimize critical processes with automation and intelligent operations.
Build modern IT infrastructure that is powerful, secure, and flexible.
Protect your IT estate from threats with 360-degree risk management approach.
Bespoke software engineered in C#, C++, Python and Java — from enterprise systems to specialised applications, built for reliability and scale.
Full-spectrum Microsoft technology services delivered as a proud Microsoft Partner Network member, from Azure cloud to Dynamics and the Power Platform.
Practical AI and machine learning solutions that turn your data into predictions, automation and smarter decisions — including autonomous vehicle software development.
Reports, dashboards and analytics platforms that give leaders a single, trusted view of performance for evidence-based decision-making.
Market-ready telematics for fleet and insurance, powering pay-as-you-drive products, driver profiling and location-based intelligence.
BITELEMATICS is our market-ready telematics solution, arriving with all the essentials to support innovative insurance offerings such as pay-as-you-drive and driver profiling. While others promise a 360° solution, we deliver one — backed by extensive vehicle, location-based, profiling, management and reporting capabilities.
We are vastly experienced with the specific needs of large organisations across key sectors
Drive better patient outcomes with intelligent healthcare solutions
Customer-first operating models for banking and financial services
Agile, innovative solutions for multichannel retail operations
Digital-first citizen experiences with modern government solutions
We have proven our excellence in delivering technology solutions for leading organisations
Trusted by leading organisations across Finance, Health, Retail and Government sectors
Delivering solutions across Africa, Middle East, Asia-Pacific and Europe
Successfully delivered complex IT projects for large organisations
Proud member of the Microsoft Partner Network and the SAP Open Ecosystem
Success in today's challenging environment requires the right vision, talent, and technology. Let us help you innovate tomorrow today.
4th Floor, The Firs, Cnr Bierman & Cradock Avenue, Rosebank, 2196, South Africa
+27 10 100 3198
Level 19, Lonsdale Street, Melbourne, VIC, 3000, Australia
+61 3 9120 1970
Kemp House, 160 City Road, London, EC1V 2NX, United Kingdom
+44 20 3148 6800